Shipping Policy
Order Confirmation
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
Most items are in stock and ready to ship. If you order an item that is not in stock, we will notify you with an ETA, at which time you will have the option to cancel your order.
Order Shipment
Orders usually ship within 7 days from the purchase date. We ship all domestic orders via USPS Priority Mail for swift delivery times. In most circumstances, your order will ship sooner than that, however, due to varying order volumes at different times of the year, it may take a longer or shorter amount of time. If you need rush order processing, please contact us at 1 (800) 930 0126. If you do not receive tracking information from us within one week of your order, feel free to follow up with us at order@bhango.com.
We ship all orders via USPS Priority Mail for swift delivery times. Orders are typically delivered within 1-3 business days but can take up to 7 business days depending on your location.
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should take a picture of it and contact us immediately at hello@bhango.com and we will process an insurance claim on your behalf and replace the damaged goods.