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Shipping Policy

 

Order Confirmation

As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. 

Most items are in stock and ready to ship. If you order an item that is not in stock, we will notify you with an ETA, at which time you will have the option to cancel your order.

Order Shipment

Orders usually ship within 7 days from the purchase date. We ship all domestic orders via USPS Priority Mail for swift delivery times. In most circumstances, your order will ship sooner than that, however, due to varying order volumes at different times of the year, it may take a longer or shorter amount of time. If you need rush order processing, please contact us at 1 (800) 930 0126. If you do not receive tracking information from us within one week of your order, feel free to follow up with us at order@bhango.com.

We ship all orders via USPS Priority Mail for swift delivery times. Orders are typically delivered within 1-3 business days but can take up to 7 business days depending on your location.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should take a picture of it and contact us immediately at hello@bhango.com and we will process an insurance claim on your behalf and replace the damaged goods.

100% Satisfaction Guarantee

At Bhango, we stand behind our products 100%.  We carry some of the highest quality CBD brands available and we want our customers to have the opportunity to experience them without risk. If you are not satisfied with a product for any reason, simply return it to us for a full refund of the purchase price (less shipping charges)*. If you do want to conduct a return, please mail back your product to: 10 Clay St, #604, Seattle WA 98121.  Once we receive the items, we can provide a refund on the payment method you used to purchase (we do not provide a return shipping label). *To receive a full refund to the original payment method used, orders must be returned within 30 days of the purchase date. 
                                                                                                 

Free Shipping on Orders over $150!

We are excited to offer you free ground shipping within the United States on orders meeting or exceeding $150. If you qualify, select the free delivery (up to 12 business days) option at checkout.

This offer is valid only for orders shipped to addresses within the United States. The free shipping option is not valid for international orders, wholesale accounts and other discounted purchases.